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Software Maintenance & Support

Our processes and teams have been built on a foundation that begins with the idea of a proactive approach to software support and maintenance. Our methodologies and systems focus on consistent stability, long-term functionality, and rigorous preventive maintenance to avoid problems that typically arise from less than complete or short-term solutions.

Our key strengths include:

  • Initial Software Application Installation Support
  • Software Application Integration Support
  • Day-to-day Software Application Support
  • Perfective & Corrective Maintenance
  • Adaptive Maintenance
  • Scheduled Maintenance

Software Maintenance & Support – Consistent, Flexible, Effective

Our Maintenance & Support Services include direct access to experienced, knowledgeable, and trusted support specialists through flexible service options including telephone, e-mail and trouble tickets to ensure timely and efficient issue resolution. This overall approach has consistently allowed our clients to reduce recurring maintenance costs while maximizing uptime and availability.