Virus and Malware

The number of computer viruses are increasing every year. If your computer is running slowly, displaying popup ads or just acting strangely, you probably have some form of malware.

Simply installing an antivirus program after the fact will not fix the problem because malware will prevent antivirus programs from removing it. We use specially developed in-house utilities to remove the infestation and get your computer running smoothly. With our in-house utilities we can often remove malware without needing to perform a fresh installation of windows. This saves you from reinstalling all your applications. Once the malware is removed and your computer is repaired we install anti-malware software to protect your computer from future infection.

How was I infected

Malware can come from many sources including malicious banner ads, spam, infected websites, or “free” applications. Lately we’ve noticed a rise in fraudulent “Computer Tech/Support Agents” attempting to get you to call them and then scam you into paying WAY TOO MUCH for NOTHING. These fake Support Technicians are frequently found on ad banners claiming to remove nonexistent malware from your computer.

Malware Removal

Most Malware virus programs are designed to be hard to remove. Malware often embeds itself in windows, hiding its files or modifying system files with its own code. This makes it very hard for the average user to remove; special utilities are often required which can unmask the virus allowing for its deletion. Through years of experience we can remove the infestation without destroying your data. Your data is important; let us do the virus removal.


One known type of malware is called spyware. This is a software that looks at what you are searching and doing on the internet. Retaining and using this information for advantage, spyware programs are able to display advertisements on the computer which are called adware. The negative effects of spyware are that others can view and use your information – without your knowledge nonetheless. One of the best ways for spyware protection in Jupiter is having a technician at Top Hat Networking look at your computer to ensure there is no malware on your system that you may have been unaware of. Precautionary measures for spyware protection include being careful about what programs you choose to download on your computer, avoiding suspicious clickable popups, and being cautious of false anti spyware programs.

Computer Virus

A computer virus is a common type of malware that comes as a program or code and makes copies of itself over and over on the computer. These computer viruses are essentially dispersed through social media tactic, links on images, and email messages. More specifically, viruses can be hiding in spam emails and text messages. Once the receiver clicks on the link, image, or file, the virus will continue to pop up and repeat itself, which is frustrating and disruptive. To avoid catching a computer virus on your system, it is best to only open files and links from senders you know. Other virus and malware protection methods include regularly updating your software, running valid antivirus programs, creating strong passwords for your email and website logins, and using the popup blocking tool on your search browser.


Trojan horses are a sneakier type of malware. These trojans appear as an enticing program, which is just a trick to get the computer user to download it. Once downloaded, the trojan is able to pull personal data on the computer, view the browser, get backend access, and change or delete files. The most effective ways of trojan and malware protection are being cautious of what you choose to download, rerouting mail from unknown and suspicious senders to your spam folder, and using safe firewall programs. Unfortunately, it is still possible to fall for downloading a trojan horse even with malware protection programs, but a great malware removal can be done by certified professionals at Top Hat Networking.

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While there are different types of antivirus programs, it can be best to have a technician who is efficient in computer virus removal. At Top Hat Networking, we are prepared to remove any malware on your computer and you can count on us to keep your private information concealed. Save yourself the hassle of guessing which programs to trust and instead turn to Top Hat Networking where we know how to fix any malware issues you may have.


The best way to protect your laptop from getting viruses is to make sure you aren’t opening any emails or downloading any programs from senders you do not know. A good key rule of thumb to follow is to not go near anything that sounds unusual. This can often lead you down a dangerous path of viruses and other types of malware.


While a virus and a trojan can get used interchangeably, these two types of malware are far from synonymous. A computer virus latches itself as a program or code and begins to repeat itself over and over again. Trojans do not copy itself. The trojan horse appears as a valid working program, which can trick the computer user into downloading it. From there, personal information on the computer user’s system can be hacked and altered or removed.


If you find that your computer or laptop has contracted some type of malware, including a computer virus or trojan horse, then stop trying to fix the problem on your own and turn to professional computer technicians at Top Hat Networking. Being a full service computer repair and IT company, we take the time to properly diagnose your computer issues and work to resolve them in the quickest, most efficient manner.

We understand how frustrating it can be when your system stops working properly and our goal is to get your computer running again so you can get back to using your technology. For the best malware protection and computer virus removal service in the valley of the sun, contact Top Hat Networking today.

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